![]() There are NO cancellations, NO changes, NO exchanges, NO returns and/or NO refunds once custom order is purchased.ĮP JEWELS is NOT responsible for lost or stolen packages once you receive your tracking information and confirmation that your order has been shipped.ĮP JEWELS is NOT responsible for any packages that have been successfully delivered via your courier. This is a custom order & is FINAL SALE once purchased. THE CUSTOM COLLECTION products require 40 business days to be produced, and will be shipped thereafter. Pre-shipment means that USPS has been advised of the tracking number (mailing label) that will be used to track your parcel once shipped. Pre-shipment status does NOT mean the order has shipped. Once the order is fulfilled, a tracking number will be sent to the e-mail address that was entered at checkout. NOTE: Order processing during sale/promotions/restock/new releases may take longer due to high volume of orders *EP JEWELS is NOT responsible for any international customs duties / fees* Priority = 8-10 business days once processed & shipped Standard = 14-16 business days once processed & shipped No Rush = 18-20 business days once processed & shipped ![]() Standard = 3-5 business days once processed & shippedĮxpedited = 1-2 business days once processed & shipped No Rush = 5-8 business days once processed & shipped Please allow 2 business days for processing BEFORE shipment.Īfter the order is fulfilled & shipped out, delivery time is as follows
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